• Open the VoyageSIM email containing your eSIM.
• Display the QR code on another device (computer, tablet) or print it out.
• Make sure the Samsung phone is properly connected to Wi-Fi.

💡 You can install your eSIM before departure: the plan only starts when you are in the destination country.

• Open Settings → Connections .
• Go to SIM card manager (or SIM cards depending on the model).
• Tap Add a mobile plan .
• Choose Add via QR code .
• Scan the VoyageSIM QR code with your phone's camera.
• Follow the on-screen instructions until the eSIM profile is added.

💡 Keep the QR code stable and well lit to facilitate reading.

• Go back to Settings → Connections → SIM card manager .
• Select your newly added VoyageSIM eSIM.
• Change its name, for example: “VoyageSIM – Europe” , “VoyageSIM – USA” , etc.

ℹ️ A clear name helps avoid confusion with other SIM or eSIM cards on the device.

• In Settings → Connections → SIM card manager , select your primary SIM card.
• Disable it or remove it from the default mobile data settings.
• Make sure that the VoyageSIM eSIM is selected as the card for mobile data .

⚠ This step prevents your phone from accidentally connecting to your home network abroad.

• In Settings → Connections → SIM card manager , select the VoyageSIM eSIM.
• Activate the “Activate this SIM card” option.
• In the data settings, choose VoyageSIM as the primary source for mobile data.

• Go to Settings → Connections → Data usage .
• Select your VoyageSIM eSIM.
• Enable “Data roaming” .

⚠ Without roaming enabled, the eSIM will not be able to connect to the network of the country visited, even if it is correctly installed.

ℹ️ Roaming is already included in your VoyageSIM plan: no additional charges will be added.

• Open Settings → Connections → Mobile networks .
• Go to Access Point Names (APN) .
• Press Add or the “+” sign.
• Fill in only:

• Name: VoyageSIM
• APN: data.esim

• Leave the other fields blank.
• Save, then select this new APN as the active profile.

⚠ This step is only necessary if the internet connection does not work after installation and activation.

• Restart your phone after installing the eSIM and configuring the APN if necessary.
• Upon arrival in the country, wait a few minutes for the phone to connect to the local network.
• Test a website or application that requires internet access.

💡 If no connection is available, check that mobile data and roaming are enabled, then try restarting again.

• Open the VoyageSIM email containing your eSIM details.
• Display the QR code on another device (laptop, tablet) or print it.
• Make sure your Samsung phone is connected to Wi-Fi.

💡 You can install your eSIM before traveling: the plan starts only once you arrive in the destination country.

• Go to Settings → Connections .
• Open SIM card manager (or SIM cards depending on your device).
• Tap Add mobile plan .
• Select Add using QR code .
• Scan your VoyageSIM QR code with the phone's camera.
• Follow the on-screen steps until the eSIM profile is fully added.

💡 Keep the QR code steady and well lit so the camera can read it easily.

• Go back to Settings → Connections → SIM card manager .
• Select your newly added VoyageSIM eSIM.
• Change its name, for example: “VoyageSIM – Europe” or “VoyageSIM – USA” .

ℹ️ A clear label helps you avoid confusion with other SIM or eSIM profiles on your device.

• In Settings → Connections → SIM card manager , select your primary SIM card.
• Turn it off or remove it from being the default for mobile data.
• Ensure the VoyageSIM eSIM is selected as the main line for mobile data .

⚠ This step helps prevent your phone from automatically connecting to your home carrier while abroad.

• In Settings → Connections → SIM card manager , select the VoyageSIM eSIM.
• Turn on “Enable this SIM” (or equivalent).
• Set VoyageSIM as the default SIM for mobile data.

• Go to Settings → Connections → Data usage .
• Select your VoyageSIM eSIM.
• Enable “Data roaming” .

⚠ Without data roaming turned on, your eSIM will not connect to the local network, even if installation is successful.

ℹ️ Roaming is already included in your VoyageSIM plan—no extra fees from your home carrier.

• Open Settings → Connections → Mobile networks .
• Tap Access Point Names (APNs) .
• Tap Add or the “+” icon.
• Fill in only the following fields:

• Name: VoyageSIM
• APN: data.esim

• Leave all other fields blank.
• Save, then select this APN as the active one.

⚠ This step is only needed if your internet connection does not work after installation and activation.

• Restart your phone after installing the eSIM and configuring APN if needed.
• On arrival, wait a few minutes for the phone to connect to the local network.
• Test mobile data with a browser or an app that requires internet.

💡 If there's still no connection, confirm that mobile data and data roaming are enabled, then restart the phone again.