• Confirm that you have received the VoyageSIM email containing your eSIM.
• Keep the QR code or activation link open on another screen or device.

💡 You can install the eSIM before departure: the plan only starts when you use data in the destination country.

• Option A: Automatic installation from a link in the email.
• Option B: manual installation with QR code , compatible with all eligible iPhones.

💡 Automatic installation is the fastest. Use the QR code if this option is not offered.

• Open the VoyageSIM email and tap the Install eSIM button or link.
• Read and accept the steps displayed on your iPhone to add the plan.

💡 Check that your iPhone is up to date (iOS 12.1 or later).

⚠ A stable Wi-Fi connection is essential to download the eSIM profile.

• Open Settings → Cellular Data (or Cellular Network) .
• Tap "Add an eSIM plan" or "Add a cellular plan" .
• Scan the VoyageSIM QR code with the iPhone camera.
• Follow the on-screen instructions until the installation is complete.

💡 Center the QR code properly in the frame and ensure good lighting.

ℹ️ If the scan fails, manually enter the activation code provided in your VoyageSIM email.

• Go to Settings → Cellular Data .
• Select the newly added VoyageSIM eSIM line.
• Give it a clear name, for example "SIMTravel - Europe" or "SIMTravel - USA" .

💡 A distinct name will help you quickly find the correct eSIM on your next trips.

• In Settings → Cellular Data , tap your primary SIM card.
• Disable the "Enable this line" option.

⚠ This step greatly reduces the risk of roaming charges from your usual operator.

💡 Upon your return, you will simply need to reactivate this line to use your Canadian plan again.

• In Settings → Cellular Data , choose the eSIM VoyageSIM line.
• Check that "Activate this line" is enabled.
• Set VoyageSIM as the default plan for cellular data .

ℹ️ The first connection may take a few seconds. Once active, the network will be displayed at the top of the screen.

• Reopen the VoyageSIM line in Settings → Cellular Data .
• Activate the "Data roaming" option.

⚠ Without this option, your eSIM will not be able to connect to the local network, even if the installation is successful.

ℹ️ With VoyageSIM, roaming is already included in the price of your plan: no surprise charges.

• Restart your iPhone once the setup is complete.
• Upon arrival, allow a few minutes for your eSIM to connect to the local network.

💡 If the connection is not established after 5 to 10 minutes, restart the iPhone and then double-check steps 7 and 8.

• Confirm that you've received the VoyageSIM email with your eSIM details.
• Keep the QR code or activation link open on another device or screen.

💡 You can install your eSIM before you leave: the plan only starts when you use data in your destination country.

• Option A: automatic installation from the link in your email.
• Option B: manual installation with QR code , available on all compatible iPhones.

💡 Automatic installation is faster; use the QR code if that option isn't available.

• Open the VoyageSIM email and tap the Install eSIM button or link.
• Review and accept the steps shown on your iPhone to add the plan.

💡 Make sure your iPhone is up to date (iOS 12.1 or later).

⚠ A stable Wi-Fi connection is required to download the eSIM profile.

• Go to Settings → Mobile Data (or Cellular) .
• Tap “Add eSIM” or “Add Cellular Plan” .
• Scan your VoyageSIM QR code with the iPhone camera.
• Follow the on-screen instructions until installation is complete.

💡 Hold the QR code steady in the center of the frame and keep the area well lit.

ℹ️ If scanning fails, you can manually enter the activation code from your VoyageSIM email.

• Go to Settings → Mobile Data / Cellular .
• Select your new VoyageSIM eSIM line.
• Give it a clear name, for example “VoyageSIM – Europe” or “VoyageSIM – USA” .

💡 A clear label helps you quickly pick the right line on your next trips.

• In Settings → Mobile Data / Cellular , tap your main SIM.
• Switch off “Turn On This Line” .

⚠ This greatly reduces the risk of your home carrier billing roaming fees during your trip.

💡 When you're back home, simply turn this line back on to use your regular plan again.

• In Settings → Mobile Data / Cellular , select the VoyageSIM eSIM.
• Ensure “Turn On This Line” is enabled.
• Set VoyageSIM as your default line for mobile data .

ℹ️ Initial connection can take a few seconds. Once active, you'll see the network indicator at the top of the screen.

• Open the VoyageSIM line again in Settings → Mobile Data / Cellular .
• Enable “Data Roaming” .

⚠ Without data roaming turned on, your eSIM will not connect to the local network, even if installation is successful.

ℹ️ With VoyageSIM, roaming is already included in your eSIM plan, so there are no surprise charges.

• Restart your iPhone once configuration is complete.
• On arrival, wait a few minutes for the eSIM to attach to the local network.

💡 If there's still no connection after 5–10 minutes, restart the iPhone and double-check steps 7 and 8.