Terms of service

Voyagesim.ca Terms of Service Effective Date: September 7, 2025 Welcome to Voyagesim.ca. By using our website and services, you agree to these Terms of Service. Please read them carefully. 1. Scope These terms govern access to and use of the Voyagesim.ca website, as well as the sale of the offered eSIM packages. 2. Acceptance of Terms By accessing the website and placing an order, you confirm that you have read, understood, and accepted these Terms of Service without reservation. 3. Services Offered Voyagesim.ca sells prepaid eSIM packages for compatible mobile phones, providing mobile internet access in multiple countries. 4. Orders Orders are processed after full payment is received. You agree to provide accurate and up-to-date information when placing an order. Voyagesim.ca reserves the right to refuse or cancel an order if fraud or a clear error is suspected. 5. Pricing and Payment Prices are listed in Canadian dollars (CAD) and include all applicable taxes. Payment is made online via secure payment providers. Prices are subject to change without notice, but confirmed orders will be billed at the price in effect at the time of purchase. 6. Delivery eSIM packages are delivered instantly by email as a QR code or activation link. If you do not receive your package, please contact our support team within 48 hours. 7. Use of Packages The packages are intended for personal use only. Any fraudulent or abusive use may result in package cancellation without a refund. 8. Return and Refund Policy eSIM packages are digital products and are non-returnable. See our Return and Refund Policy for specific conditions. 9. Liability Voyagesim.ca is not liable for service interruptions, network issues, or technical incompatibilities. The user is responsible for configuring their device. 10. Intellectual Property All content on this website (text, images, logos) is the property of Voyagesim.ca or its partners. Any reproduction is prohibited without written permission. 11. Data Protection Your personal data is processed in accordance with our Privacy Policy. 12. Amendments to these Terms We reserve the right to amend these Terms at any time. Users will be notified of any significant updates. 13. Applicable Law and Jurisdiction These Terms are governed by Canadian law. Any dispute will be subject to the competent courts of Quebec. 14. Contact Us For any questions regarding these Terms of Service, please contact us: Email: info@voyagesim.ca