Before you start
- Confirm that the phone is eSIM-compatible and carrier-unlocked.
- Connect to reliable Wi-Fi.
- Keep the VoyageSIM email available and do not delete the profile after installation.
- Read the plan instructions: installation and activation do not always start validity at the same time.
Install a QR code on the same iPhone
- Open the QR code email in Apple Mail or a supported browser.
- On iOS 17.4 or later, touch and hold the QR image.
- Tap Add eSIM, then Continue.
- Confirm the cellular plan and label it “VoyageSIM.”
Install on iPhone with a second screen
- Open Settings > Cellular > Add eSIM.
- Choose Use QR Code.
- Display the QR on another screen and place it inside the frame.
- Follow the onscreen instructions.
For screenshots and detailed settings, see the VoyageSIM iPhone guide.
Install on Samsung or Android
Menus and available installation methods vary by manufacturer and Android version.
- Open Settings > Connections or Network & Internet.
- Choose SIM Manager, SIMs or Add eSIM.
- Scan the QR code displayed on another screen. If the phone offers image selection or manual entry, you may use that method.
- Finish installation and label the line “VoyageSIM.”
See the Samsung and Android guide.
Configure mobile data after arrival
VoyageSIM line
Select it for mobile data. Enable roaming on this line when the plan instructions require it.
Canadian line
Turn off data roaming and automatic data switching to reduce the risk of home-carrier charges.
If installation does not work
- Check Wi-Fi, restart the phone and confirm that it is unlocked.
- Do not repeatedly scan a QR code that reports it has already been used.
- Do not delete an installed eSIM to start over; many QR codes are single-use.
- Contact VoyageSIM with the order number, phone model and exact error message.
Frequently asked questions
Do I need a second phone?
No, when the device supports adding from an image, an activation link or manual entry. On iPhone with iOS 17.4 or later, a QR received in Mail or a browser can be added by touching and holding it.
Can I install the eSIM before departure?
Yes, and it is generally easier over reliable Wi-Fi. Follow the activation rule supplied with the purchased plan.
Does a VoyageSIM eSIM include a phone number?
VoyageSIM plans are primarily data plans. You can generally keep your Canadian line for your usual number, subject to your carrier’s charges.