Turn off Data Roaming on your Canadian line, then select VoyageSIM as your data line. Roaming may need to be enabled only on the travel eSIM, according to the instructions supplied with your plan.
How to turn off roaming on iPhone
- Open Settings, then Cellular or Mobile Data.
- Under SIMs, tap your primary Canadian line.
- Open Cellular Data Options.
- Turn Data Roaming off.
- Go back, tap Cellular Data and select the VoyageSIM eSIM.
- Turn off Allow Cellular Data Switching to prevent an automatic return to the Canadian line.
Menu wording can vary with the iOS version, phone language and carrier.
Which settings should each line use?
| Setting | Canadian line | VoyageSIM eSIM |
|---|---|---|
| Cellular Data | Do not select for Internet abroad | Select as the data line |
| Data Roaming | Turn off to prevent roaming data use | Enable only when the plan instructions require it |
| Cellular Data Switching | Turn off to prevent automatic line switching | |
| Calls and texts | May remain on if you need messages; charges can apply | VoyageSIM plans are intended for mobile data |
Before departure and after arrival
Before you leave
- Install the eSIM over Wi-Fi.
- Label the line “VoyageSIM.”
- Keep the setup email available offline.
- Do not delete the eSIM after installation.
- Download useful maps.
At your destination
- Turn on the VoyageSIM line.
- Select it for cellular data.
- Enable its roaming setting if the plan email requires it.
- Keep roaming off on the Canadian line.
- Wait a few minutes or toggle Airplane Mode if needed.
Can I keep my Canadian number?
Yes. Your Canadian line can stay on for your number while VoyageSIM provides Internet. iMessage, FaceTime, WhatsApp, Messenger and other Internet apps can use eSIM data. Regular cellular calls and SMS remain tied to your carrier and can result in charges.
See also iMessage, FaceTime and WhatsApp with a travel eSIM.
If mobile data does not work
- Confirm that VoyageSIM is selected for cellular data.
- Check that the VoyageSIM line is turned on.
- Enable roaming only on that eSIM when required.
- Turn Airplane Mode on for about 30 seconds, then off.
- Check country coverage, plan validity and any supplied APN.
- Do not delete the eSIM; use the eSIM troubleshooting guide.
Frequently asked questions
Does turning off roaming disable my number?
No. It mainly prevents mobile data use on a foreign network. The line can remain active, but calls and texts still depend on your carrier plan.
Why enable roaming on VoyageSIM?
Some travel eSIMs connect through partner networks and require this setting. Enable it only on VoyageSIM when the instructions say so.
Should I turn my Canadian line off completely?
It is not required. Turning it off can further reduce billing risk, but you will not receive calls or SMS on that line.
Why turn cellular data switching off?
It stops iPhone from automatically returning to the Canadian line when the eSIM signal varies.
Prepare your connection before departure.
Choose a VoyageSIM eSIM