Install an eSIM Before Departure: Checklist and Activation | VoyageSIM

VoyageSIM practical guide

Install your eSIM before departure: what to prepare and when to turn it on

You can often install your eSIM profile at home over Wi-Fi, then switch mobile data to your travel line at your destination. Check your plan terms first: the validity clock can start at different times.

The short answer

Installation and use are separate steps. Installation adds the eSIM profile to your phone. At your destination, choosing the eSIM for mobile data changes which line provides internet access. Some plans start when you install or activate them; others begin when you first connect to a covered network. Check the email and plan terms before installing.

Your predeparture eSIM checklist

1. Check your phone

Confirm that it supports eSIM and is unlocked for another provider. Check the plan’s covered countries and validity period.

2. Keep your email handy

Save your VoyageSIM QR code and instructions. Connect to reliable Wi-Fi before downloading the profile. Do not share the code publicly.

3. Install when your plan allows

If the validity terms permit, install the profile before you leave. Label the line “VoyageSIM.” Avoid deleting it: the QR code might not allow a second installation.

4. Plan for your home line

Decide whether you want to receive calls and texts on your Canadian number. Keeping that line active may incur charges, depending on your carrier’s roaming and billing rules.

On arrival: use VoyageSIM for mobile data

  1. Open your cellular settings and select VoyageSIM as the line for mobile data.
  2. Enable data roaming on the travel eSIM if your plan instructions require it; disable mobile data and data roaming on your Canadian line if you do not want it to provide internet access.
  3. Wait for the local network, then test a webpage with Wi-Fi turned off. If it takes time to connect, restart your phone and check the instructions you received.

Calls and texts on your Canadian line may still be charged while it remains active, even when VoyageSIM provides data.

Frequently asked questions

Does my validity period start when I install the eSIM?

It depends on the plan. Read your email and plan terms to see when validity starts. If it is unclear, ask VoyageSIM support before installation.

Can I install the eSIM without a second phone?

Often yes. On an iPhone running iOS 17.4 or later, Apple supports touching and holding a QR code in the default email app or browser. Some Samsung Galaxy phones can use a QR code image saved to Gallery. Manual entry may also work if the necessary details are supplied. See the step-by-step options.

Must I remove my Canadian SIM?

Not necessarily. You can keep both lines, but check which one supplies mobile data and whether calls or texts on your Canadian number could incur charges.

What if the eSIM will not connect after landing?

Check your plan coverage, selected data line and roaming setting on the eSIM. Restart your phone. Keep the eSIM installed and contact support with your order details if the problem persists.